Workflow automation that makes the system responsible, not the person.
Approvals, deadlines, escalations and hand-offs that currently depend on someone remembering — moved into a system that enforces them, keeps a record, and involves a person only when a person is needed.
What we do
- Approvals and reviews
- Requests routed by amount, type or risk, with delegation and absence cover — and nothing approved by the person who submitted it.
- Deadlines and escalations
- Expiries, renewals and service levels tracked by the system, with reminders before they are due and escalation before they are missed.
- Guarded stages
- Each item moves through defined stages. Steps cannot be skipped, required information cannot be left out, and every transition is recorded.
- Intake without re-keying
- Forms, emails and uploads captured, validated and routed on arrival, so nobody copies data from one place into another.
- Low-code where it fits
- Power Automate and Power Apps for workflows inside a Microsoft estate, built with the same discipline as code: versioned, tested and owned.
- Audit trail
- Who did what, when and why, on every step — so the auditor’s question takes minutes to answer, not a week.
Three ways to start
Automating a broken process makes it fail faster. Each of these starts by getting the process right on paper.
Where it usually hurts
If one of these sounds familiar, it is the kind of problem we are called in for.
- Approvals live in email, and nobody can say where a request is.
- A renewal or certification lapsed because the reminder was in one person’s calendar.
- The process works because one person knows it, and they are about to go on leave.
- Someone copies data from a form into a spreadsheet and then into the ERP.
- An auditor asked who approved something, and it took a week to find out.
Where this experience comes from
Our lead analyst's career history, described by sector — not an Elarion client list. More on the About page.
- Product owner and lead analyst for an enterprise automation programme at a pension administrator: data collection, validation and processing workflows automated against defined business rules and acceptance criteria.
- Power Automate, Power Apps and SQL automation in supply chain and invoicing at a multi-mill forest products company.
- Automated material issuance to work orders, and purchase orders raised automatically from reorder points and lead times, at a public transit operator.
- Inventory, warehousing and distribution workflows redesigned around RF scanning across a province-wide regulated supply chain.
Workflow, enforced.
ImmiCase moves every file through guarded stages and flags missing or expiring evidence before the deadline. KriftAI holds every AI draft in a review, compliance and approval chain that nothing skips.
Questions buyers ask
- Power Automate or custom code?
- Whichever the process needs. Inside a Microsoft estate, with modest volumes and simple rules, Power Automate is often right. Where the rules are complex, the volumes high or the audit trail has to be watertight, a custom workflow is cheaper to own. We say which, and why.
- What about bots that click through screens?
- Useful where a system offers no other way in, fragile where it does — a bot breaks when a screen changes. We use a proper interface wherever one exists and keep bots for the cases where none does.
- Will people still be in control?
- Yes. The system handles the routine work and the reminders; decisions stay with people, and anything unusual lands in a queue for a person rather than being forced through.
- How is it priced?
- As a fixed price against a written specification of the process. Where several processes are involved, the specification is produced first, in a fixed-fee analysis phase.
Further reading
- Replacing spreadsheets with software, without losing what worksThe spreadsheet running your operation is not the problem.
Related services
A process that depends on someone remembering?
30 minutes, free. Bring the problem, or the change you already have in mind.