Langley & the Fraser Valley
CRM implementation and software development in Langley, BC.
The valley runs on growing things, making things and moving things. The software that supports it is usually an ERP bought years ago, a CRM nobody updates, and a layer of spreadsheets holding the two together — which works until the volume doubles.
We come up from downtown Vancouver to see it. Discovery happens at the plant, the yard or the office; the build runs remotely, led by the analyst who stood in it.
What Langley businesses come to us for
Four kinds of work, each with a page that goes further.
CRM implementation and setup
Salesforce, HubSpot or Dynamics 365 configured around how you actually sell, or a custom CRM where the way you win and keep customers is what sets you apart. For a business selling into trades, wholesale or agriculture, the pipeline in a stock CRM rarely matches how the deals really work.
Agrifood and manufacturing
Production, inventory, lot and batch tracking, and the reporting that has to reconcile with what actually shipped. Usually a custom application integrated with the ERP rather than a replacement for it.
Distribution, warehousing and transport
The valley runs on moving goods. Orders, inventory, picking, dispatch, proof of delivery and the invoice at the end — connected, so nothing is keyed twice between the yard and the office.
Supply chain & distributionTransportation & field operations
Field and trades operations
Scheduling, crews, work orders, job costing and the hand-off to payroll and billing — built around how the day actually changes rather than how a plan said it would.
Straight about the local part
Most “software development in your city” pages are the same page with the name swapped. Here is what is actually true of ours.
- What we do not claim
- No Langley office, and no organisation in our career history is headquartered in Langley. A page that implied otherwise would be worth less than this one.
- What does transfer
- The Fraser Valley’s business mix — agrifood, manufacturing, distribution and transport — is exactly where this practice has spent its years. Those are the same problems in a different postcode, and the sector pages above go into each.
- Getting there
- A drive up the valley from downtown Vancouver, around forty-five minutes to an hour depending on the time of day and which Langley you mean. Long enough to plan around, short enough that on-site discovery is still the default rather than an upgrade.
- Both Langleys
- The City of Langley and the Township are separate municipalities, and the businesses differ: the City is denser and more commercial, the Township carries the agricultural land and the Gloucester industrial estates. Where it matters for a project, it matters.
BC rules, designed in
Private organisations
British Columbia’s Personal Information Protection Act governs most private-sector work in the province, with PIPEDA applying to federally regulated and cross-border activity. A CRM holds personal information by definition, so consent, retention and access go into the specification.
Employee and customer data
Field and dispatch systems hold location and hours as well as names. What is collected, who can see it and how long it is kept are decided in the specification rather than discovered later.
Where data lives
Hosting region, retention and access are decided deliberately — including Canadian hosting where your obligations call for it — not left to a platform default.
More in our guide to privacy by design for custom software in Canada. Not legal advice: confirm the position with your privacy officer or counsel.
Questions buyers ask
- Do you have an office in Langley?
- No. Elarion is based in downtown Vancouver and comes to you. If you need a supplier with a Langley address, we are not it, and we will say so on the first call rather than three weeks in.
- Is it worth hiring someone from Vancouver?
- For an analysis-led project, what matters is whether the person writing the specification understands your operation, and that is settled by time on site rather than by distance on a map. The honest answer is that for a small, well-defined piece of work a local supplier may be easier; for a system your business will run on, the analysis is worth the drive.
- What does a CRM consultant actually do here?
- Before anything is configured: establish how you sell and serve today, where the current CRM or spreadsheet breaks, and whether to build, buy or fix what you have. That comes out as a process map and a build-or-buy recommendation for a fixed fee. Configuration or development follows that, against a written specification.
- Can you implement Salesforce, HubSpot or Dynamics 365?
- Yes. We configure the platform around a written specification of how you sell, connect it to your other systems and migrate your data. Where you already have a partner for licensing, we work alongside them.
- Do you work across the rest of the Fraser Valley?
- Yes — Langley, Surrey, Abbotsford and up the valley, as well as Vancouver, Burnaby, Victoria and Vancouver Island, and clients elsewhere in Canada and the United States.
What we do, wherever you are
All seven services → · Vancouver → · Burnaby → · Victoria → · Everywhere we work →
We will come up the valley.
30 minutes, free. Bring the problem, or the specification you already have.